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National Entitlement Card for over 60s and disabled people

If you are over 60, or have a disability, you could be eligible for free bus travel to get around Scotland and your local area. The National Entitlement Card (NEC) scheme also allows for free travel for companions where required by eligible disabled people of any age, including children under 5.

View the National Entitlement Card privacy notice (PDF 157KB).

Existing cards: renew, replace or update your details

You can request a renewal or replacement of your existing card, or update your details online via the getyournec.scot portal.

You will have to sign in to access the portal. If you already have the myAberdeenshire account, you can sign in with your myAberdeenshire details. 

Change, renew or replace your card

Alternatively you can contact our NEC team by phone or email to request to renew or replace a card. Please provide your name, date of birth, address details and a reason for replacement.

New cards

You can apply for an over 60s NEC from two weeks before your 60th birthday. We will not be able to process any applications received before this date. 

Eligibility

Please see the eligibility criteria on getyournec.scot before applying. 

What you need to provide

You will need to provide proof documents as part of your application. These are:

  • Recent passport style photograph
  • Proof of age
  • Proof of address
  • Proof of photo ID
  • Proof of disability if applicable

Please include copies rather than the originals unless you are returning the application in person to one of our validation sites.

How to apply

There are different ways you can apply:

  • Online
  • On paper
  • At a post office

Applications submitted using a paper form will take considerably longer to process.

Apply online

You can apply online via the getyournec.scot website, where you will have to sign in to access the form. You can sign in with your myAberdeenshire details if you already have an account. 

You will be able to upload copies of the proofs as part of the form.

Apply for a National Entitlement Card

Apply on paper

To apply on paper, please contact the NEC team to request a copy of the form, or collect it from one of our validation sites or service points.

Pease return the completed form either:

  • By emailing the NEC team, including copies of the proofs
  • By post to the NEC team, including copies of the proofs
  • To a validation site, please bring the original proofs
Validation sites and service points

Apply at a post office

You might be able to apply at a post office. Please check post offices offering validation service first as not all of them offer this service. 

The application form available at post offices is different from the council one. If you apply using the post office form, which is blue, you can either validate the application there or or email your application to our NEC team. The post office won’t be able to validate it if you apply using the council form.

Lost and found

If you come across a lost card, please return it to the nearest validation site or service point.

Some older cards might include a freepost return address. Please don't use it as the freepost is no longer active. 

Contact

Email: entitlementcard@aberdeenshire.gov.uk
Telephone: 01467 533744

ECS NEC 
Woodhill House
Westburn Road
Aberdeen
AB16 5GB